Legal

Cookie policy

Last updated: 7 August 2026

This policy explains what is stored on your device when you use muirendpharmacy.co.uk. It sits alongside our privacy policy.

The short version

This website sets no cookies of its own. We use no analytics, no advertising, no social media pixels and no tracking of any kind. Nothing follows you around, and nothing you read on our health pages is shared with an advertiser.

A very small number of cookies can be set by services we depend on, and only in specific situations — when you use one of our forms, or when you open online booking. They are listed in full below.

What cookies are

Cookies are small text files a website stores on your device. Some are needed to make a site work. Others are used to count visitors or to build a profile of you for advertising. Under the Privacy and Electronic Communications Regulations (PECR), we must ask your permission before setting anything that is not strictly necessary.

What we store

Our cookie choice

When you answer the cookie notice at the bottom of the screen, we remember your answer so we do not ask again. We store this in your browser's local storage, not in a cookie:

Stored by Muirend Pharmacy
Name	Type	Purpose	How long
`mu-cookie-consent`	Local storage (not a cookie)	Remembers whether you accepted or rejected non-essential services, so the notice is not shown again.	Until you clear your browser storage

This is strictly necessary — it exists only to record your own choice — so it does not need consent. There is nothing else. We set no session cookie, no visitor ID and no analytics cookie.

Third-party cookies, and when they can appear

Set by others, only in the situations described
Service	When	Purpose	Category
Formspark	Only at the moment you press submit on a form	Receives your form and forwards it to the pharmacy's NHS Scotland inbox.	Strictly necessary
DigiPharma booking	Only when you open the booking window	Runs the appointment booking process and remembers your progress through it. It may set its own cookies at that point. The booking tool is not loaded at all until you open it.	Non-essential — loaded on your action
Stripe	Only if you reach a payment step inside booking	Processes card payments for private services and helps prevent payment fraud.	Strictly necessary for payment

Services that do not set cookies

Google Fonts loads the typefaces used on every page. It sets no cookies, but Google receives your IP address as part of the request.
Unsplash serves some of the photographs on our service pages. It sets no cookies, but receives your IP address as part of the image request.
Postcode lookup inside booking uses postcodes.io to check an address. It sets no cookies.
Google Maps is a plain link on our contact page, not an embedded map. Nothing is sent to Google Maps unless you click it, and it then opens in a new tab under Google's own terms.

What we do not do

No Google Analytics, Google Tag Manager, or any other analytics tool
No advertising or remarketing tags
No Meta, TikTok, LinkedIn or other social media pixels
No session recording or heatmap tools
No profiling, and no automated decisions about you
No sharing of health-related browsing with any advertising platform

Because we run no analytics, we cannot see which health pages you looked at. That is deliberate.

Your choices

The cookie notice lets you accept or reject non-essential services. Rejecting them does not break the site — every page, every phone number and every form still works. Rejecting means the booking window is not loaded for you; you can still book by calling us on 0141 637 2014.

You can change your mind at any time by clearing this site's data in your browser settings, which will bring the notice back.

Managing cookies in your browser

You can block or delete cookies for any site through your browser settings:

Blocking all cookies may stop the anti-spam check on our forms from working. If that happens, call us instead.

Changes to this policy

If we ever add analytics, advertising or any other non-essential tracking, we will update this page and ask for your consent before anything is set. The date at the top shows when this policy was last changed.

Questions

Contact us through our contact page or call 0141 637 2014. For wider data questions, see our privacy policy. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.